About Us - Complete Dental

About Us

Bastow and Chye Complete Dental comprises of 45 staff members.

Our team of dental professionals are all Australian Bachelor of Dental Science graduates and members of the Australian Dental Association (ADA). This assures you that we uphold the highest standards in dental care and ethics. Our commitment to continuous learning and adherence to the latest practices ensures we provide the best possible care for our patients. At Bastow & Chye Complete Dental, we don’t just treat teeth – we treat people, and every member of our team plays a crucial role in delivering a compassionate and personalised dental experience.

Our team is not just committed to exceptional dental care, we’re also dedicated to recognising the extraordinary efforts of every individual staff member. If during your visit, you’ve experienced outstanding service from any of our staff – whether it is one of our dentists, or assistants, or therapists, or receptionists – we encourage you to share this with us. Please feel free to express your appreciation by emailing our Business Manager, Tori, at info@completedentalwynnum.com.au. We take pride in these commendations and share them in our staff meetings to foster a culture of excellence and recognition.

Roger Bastow

Dentist

Brought up in Brisbane, Roger attended the local Wynnum High school. Since graduating from Dentistry over 20 years ago, Roger has emerged as one of the principal dentists within our practice, significantly contributing to the evolution of Complete Dental into the thriving establishment it is today. His dedication and expertise have been pivotal in shaping our practice’s success. Renowned for his gentle demeanour and exceptional skill as a dental operator, Roger has cultivated a notable reputation among our patients and peers alike.

His passion for dentistry extends across a wide spectrum of procedures, and he continuously seeks to expand his knowledge and expertise. Through postgraduate courses and ongoing professional development, Roger remains at the forefront of advancements in dental care. His commitment to excellence not only ensures the highest standard of care for our patients but also inspires and motivates our team.

Roger’s contributions go beyond clinical proficiency; his leadership and mentorship have been instrumental in nurturing a supportive and collaborative environment within our practice. His guidance has empowered our team to deliver compassionate, patient-centred care while fostering a culture of continuous learning and growth.

As we reflect on Roger’s journey with us, we acknowledge his invaluable role in shaping the identity and success of Complete Dental. His unwavering commitment to excellence serves as a beacon for our practice, driving us forward in our mission to provide outstanding dental care to our community.

He particularly enjoys:

  • Cosmetic dentistry including crown and bridge work
  • Dental Implants
  • And has a keen interest in Orthodontics and Oral Surgery

Outside of work his 3 favourite activities include:

  • Family time with his lovely wife and 4 children
  • Fishing/boating
  • & Fishing!

Alvin Chye

Haling from Brisbane, Alvin’s educational journey began at Citipointe Christian College in Mansfield, where he spent his formative primary years before continuing his studies at the Anglican Grammer School for high school. With a steadfast commitment to academic excellence, Alvin graduated from his Dentistry program with First Class Honours.

In 2006, Alvin embarked on his professional journey at Complete Dental Wynnum, where his dedication and proficiency quickly became apparent. Over the years, he seamlessly transitioned into a leadership role, eventually becoming a partner in 2010.

Known for his gentle and compassionate chair-side manner, Alvin prioritizes patient comfort and ensures that each individual feels informed and empowered throughout their treatment journey. He takes the time to meticulously explain treatment options, demonstrating a genuine concern for the well-being of his patients. His passion for dentistry is evident in his unwavering dedication to achieving the best results possible, contributing to defining the standard of excellence within our practice.

In his pursuit of continuous improvement, Alvin has undertaken advanced training, including obtaining a Graduate Diploma in conscious sedation and pain control, this qualification equips him with the expertise to provide sedation services on-site.

Approachable and adept communicator, Alvin fosters open dialogue and ensures that patients feel heard and understood. His genuine warmth and empathy create a welcoming environment where patients feel valued and respected. His dedication continues to elevate the standard of care our practice provides to our community.

His particular dental interests include:

  • Wisdom teeth removal
  • All cosmetic dental work, including crown and bridge
  • And enjoys sharing in the success of dental make-over’s with many of his patients

Outside of work his 3 favourite activities include:

  • Spending time with his family
  • Running around playing soccer
  • Watching the footy

Sally Melink

Sally is a caring highly skilled dentist who is a valued member of our team since joining our practice in 2013. Raised in the Sunshine Coast Hinterland, Sally’s sunny disposition radiates through her interactions with others. This positive energy not only brightens the atmosphere of our practice but also helps to create a welcoming and comfortable environment for all who visit.

Beyond her friendly nature, Sally is deeply committed to empowering her patients with knowledge about their dental health. She goes above and beyond to ensure that her patients understand the underlying causes of dental diseases and the importance of preventive measures. In addition to general dental Sally also offers a specialized service dedicated to the provision and customization of advanced sleep snoring devices, tailored to meet the unique needs and preferences of each individual patient.

Sally’s dedication of her profession, coupled with her genuine care and empathy for her patients, sets her apart as a truly exceptional dentist. We are fortunate to have her as part of our team, and her contributions continue to make a positive impact on the lives of those she serves.

Her dental interest include:

  • Preventative dentistry and oral health education
  • Direct restorative options for teeth
  • Helping her patients to maintain their natural teeth

Outside of work:

  • Cooking for family and friends and eating out
  • Exercising and going to the gym
  • Travelling and seeing new places

Grace Bennett

Grace is a caring and gentle dentist who enjoys a good laugh. This can be heard throughout the surgery on the days she is working. She aims to make patients feel comfortable in the dental chair to make informed decisions about their oral health. Grace was born in Brisbane and lived in Perth for some time where she completed her Doctor of Dental Medicine.

Her dental interests include:

  • preventative dentistry for the whole family
  • pediatric dentistry
  • all aspects of restorative treatment

Outside of work:

  • Latin dancing
  • Bush walking and hiking
  • Trying new things

Liam Cosgrave

Dr Liam grew up on the Gold Coast and where he completed his Bachelor of Oral Health in Dental Science before going on to complete his Graduate Diploma of Dentistry. While passionate about all aspects of dentistry, Dr Cosgrave has special interest in oral surgery, sleep apnoea treatment and prevention care. He continues to further his professional development to ensure he can deliver the highest quality of care to his patients.

At Complete Dental, Dr Cosgrave places great emphasis on his patient’s experience, his easy going nature puts the most nervous patients at ease. He focuses on developing a relationship with his patients so that they feel comfortable to return for a check-up and a catch up.

Outside of dentistry, Dr Cosgrave enjoys staying active playing touch football and golf, binge watching TV shows and travelling.

Lionel Thompson

Lionel brings a relaxed professionalism to his work, and enjoys getting to know his patients. Growing up in Wollongong and having lived in Sydney, Perth, Sunshine Coast and Brisbane he has seen more of Australia than most people, but is hoping to make Brisbane his long term home. His aim is to preserve your teeth throughout your life in the best possible condition.

His dental interest includes:

  • Preventative and general restorative dentistry
  • Oral health education
  • Protective crowns for heavily restored teeth

Outside of work:

  • Sports (basketball, running, swimming)
  • Cooking
  • Reading

Anna Truloff

Dr Anna is born and bred In Brisbane. She  completed her Bachelor of Oral Health in Dental Science before going on to complete her Graduate Diploma of Dentistry.

Dr Anna’s dental interests include Preventative care, restorative dentistry, and providing oral health education to her patients to ensure they are well equipped to care for their teeth. Dr Anna enjoys looking after families. Dr Anna has a gentle and caring chair side manner, and hopes to make coming to the dentist an easy experience for anxious patients. She is dedicated to improving and maintaining her patient’s oral health by keeping herself updated with the latest developments in the dental industry through continued education.

Outside of work, Anna enjoys taking off to the coast to spend time on the beach. She also loves finding new places to eat out, or staying in to watch Netflix with her fiance and cat.

Andrea Bayer

Dr Andrea Bayer graduated Dentistry from the University of Queensland in 2011. She started working at Complete Dental after graduating until 2019. Over the last two years, she has been living and working in the Northern Beaches of Sydney.

Dr Andrea enjoys helping people. She especially loves offering encouragement to patients who generally avoid dental treatment. Her gentle chair-side manner and personalised approach help her patients feel comfortable. She has a passion for delivering a high standard of dentistry. This inspires her to continue learning and expanding her knowledge.

Andrea and her family are excited to be returning to live in Brisbane. She leads an active lifestyle and enjoys spending quality time with her family and friends.

Nelson Bayer

Since a very young age, Dr Nelson Bayer has had a passion to be a dental profession. He enjoys all aspects of dentistry which allows him to combine artistic elements and helping people. He takes specific interest in the surgical aspects of dentistry with continued interests and training in implant and aesthetic dentistry.

Nelson has completed multiple degrees in Dental Technology, Oral Health Therapy and Dentistry. Having completed extensive continued professional development course in full mouth rehabilitation, gnathology and surgery, he is also currently enrolled in his masters of Implantology in Germany to be able to provide leading edge knowledge and services to his community.

Outside of his professional life, Nelson enjoys spending time with his young family, watching F1 and travelling the world looking for the best ski alps.

Mike Fei

Born in Taiwan and raised in Brisbane, Dr Mike Fei graduated from Brisbane State High School and pursued his dental degree at James Cook University in Cairns. Mike takes the time to get to know his patients and understands their needs, providing treatment that is appropriate and well suited to each individual. Mike enjoys furthering his education by attending regular professional development course, so patients receive the best, updated and personalised care. He is also fluent in Mandarin.

His dental interest include:

  • Encompassing all aspects of dentistry for patients to receive well rounded care
  • Minimally invasive dentistry

Outside dentistry, Mike likes:

  • Sports (basketball, badminton, squash, rock climbing)
  • Travelling
  • Food

Julianne Lee

Dr Julianne grew up in the sunny Brisbane, with a passion for people, learning, and art. The culmination of these interests led her to complete the Bachelor of Dental Science (Honours) at the University of Queensland where she has served rural and remote populations on her placements. She enjoys all aspects of dentistry, especially her commitment to empathy, kindness, and knowledge in understanding patients and making sure they are at ease, whilst providing high quality dental care. She understands that visits to the dentist can be quite daunting, so she endeavours to create a comfortable and safe environment for all patients, thoroughly explaining all treatment options, oral hygiene instructions, and procedures to patients to ensure optimal outcomes for the patient. She also places importance on the continuous acquisition of new skills and information to optimise treatment for patients.

Outside of dentistry, Dr Julianne enjoys exploring the newest restaurants and cafes, going to the gym, playing the violin, and travelling.

Melinda Ryder

Dental Therapist

As a dental therapist with many years experience, Melinda sees the majority of our young patients (4-18yrs) for their dental treatment. Melinda is a much valued member of our team not only because her patients love her but because she is such fun to have around. When we get together for a meeting – it’s usually Melinda who has an amusing activity organised for us all to share in. She is a real team player and often goes the extra mile to help one of our staff or to provide a scrumptious afternoon tea for us! You will find Melinda to be not only fun-loving but also a calming influence on your child during their dental treatment.

Her 3 top activities include:

  • Helping her great husband with his business
  • Raising 3 active daughters
  • Finding time for a cup of tea & a good book!

Kay Ball

Oral Health Therapist

After graduating from her Bachelor of Applied Science in Oral Health (UQ) Kay worked initially in an orthodontic practice and with QLD Health in school dental vans before coming to our practice in 2005. Her qualification covers a dual role – Dental Hygienist and Dental Therapist.

She loves seeing patients respond to her treatment and education as they come to realise how important healthy gums are to their dental and general health. Kay endeavours to complete a thorough clean with as little discomfort as possible – after all she wants her patients to keep coming regularly for their vital dental cleans! She has completed additional courses relating to orthodontics, local anaesthesia for adults and professional whitening. If you have any teeth whitening questions we often refer you to speak with Kay as she looks after our ZOOM treatments.

Her 3 favourite things outside of work include:

  • Quality time with her wonderful husband and 3 kids including camping
  • Painting when she can
  • Collecting frogs

Raj Singh

Raj’s experience in Oral Health began with a Bachelor of Dental Surgery, which has provided a strong foundation and understanding of dental science. He moved to Australia in 2004 to start a family with his wife who had been raised in Brisbane and joined our practice in 2005 initialy as a dental assistant. Raj then pursued an Advanced Diploma in Oral Health in Adelaide where he received an award for excellence upon graduatiion. He then returned to be part of our team as a Dental Hygienist.

Raj is passionate about producing outcomes in preventative dental care as he is a firm believer in “prevention is better than cure”. He is committed to making his patients experience comfortable and enjoys spending time educating his patients in their individual oral hygiene needs.

During his training in Adelaide he advanced his skills relating to:

  • Orthodontic adjustments
  • Teeth whitening
  • Diligence in periodontal disease management
  • Raj is fluent in Hindi and Punjabi!

Outside of work his favourite activities include:

  • Spending time with wife and raise his energetic young son and daughter
  • Playing tennis
  • Travelling

Michelle O’Connor

Michelle is an Oral Health Therapist with over 25 years of experience in Dentistry.  She started her career as a Dental Therapist working with Children and later completed her studies in Dental Hygiene, so she now cares for people of all ages and also has a degree in Public Health.

Michelle has a gentle and caring nature which helps people of all ages feel comfortable, relaxed and listened to. She loves to show special care to anxious and sensitive people so you can come out of your dental appointment with a smile on your face.

Outside of work she loves:

  • Going on nature walks with her 2 teenage children
  • Listening to Pod casts and audio books on health and wellbeing
  • Tending to her organic vegie garden

Tori Castner

Business Manager

Tori started at the practice in 2013 working as Doctor Bastow’s dental nurse, she has since studied a Bachelor of Human Resources at Griffith University to progress into the role of Practice Manager. She enjoys leading such a positive and passionate team to provide our patients with the best care possible in a fun working environment.

Outside of work:

  • Travelling
  • Drawing
  • Spending time with family and friends

Dental treatments personalised for you

We go the extra mile to adapt our services to ensure your complete comfort. Should you have any questions or concerns about your procedure, we are always available for a reassuring chat — just give us a call on 3396 4094.

Preferred Provider for dental health insurance

Complete Dental is a Preferred Provider for several health funds, so you benefit from the best possible rebates on your dental treatments. It's important to note that we welcome and accept all health funds, making quality dental care accessible for everyone.

Our promise to you

At Bastow & Chye Complete Dental, we promise to provide you with exceptional dental care. We are committed to creating a welcoming, comfortable environment where your wellbeing is our top priority. From our personalised treatment plans to our patient-centric philosophy, we strive to make each visit a positive experience. As a Preferred Provider for multiple health funds and with two convenient locations in Wynnum West and Lota, we aim to make quality dental care both accessible and affordable. Our goal is to be your partner in maintaining a healthy, radiant smile throughout every phase of your life.

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